An AI receptionist for the UK
An AI receptionist answers every call to your UK business, books the appointment in your calendar and hands urgent or sensitive calls to your staff. We set it up around UK data protection rules and agree data handling in writing before we start. It works with your existing UK number.
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What it does
- Answers in one ring and finds out what the caller needs.
- Books, moves or cancels appointments against your real calendar and texts a confirmation.
- Answers routine questions: opening hours, location, services, parking.
- Passes urgent or sensitive calls to a person on your team with a short summary.
- Sends you a plain weekly summary of calls answered and slots booked.
UK numbers and call routing
We connect to the UK number you already use, for example by forwarding calls when your team is busy or the office is closed. A new UK number can be set up where the telephony provider supports it. We confirm this on the first call.
UK GDPR and call recording
Calls can involve personal data, and sometimes health information. We agree what is stored, where, for how long and who can see it in writing before work begins, and we design the setup around UK GDPR and the Data Protection Act 2018.
We do not claim a certification we do not hold. Call recording is optional and only used with consent wording you have agreed. The agent always says it is an AI, and any caller can ask for a person. If you need advice on your legal duties, speak to your own adviser or the ICO guidance.
Languages
The agent speaks English, Arabic and Urdu, which suits UK practices serving diverse communities. Other languages are scoped on request.
Cost
We quote in pounds sterling on a call after we understand your call volume and the systems involved. We do not publish prices until the scope is clear.
Questions
Yes. We connect to your existing UK number, or set up a new one where the provider supports it.
We design the setup around UK GDPR and agree data handling in writing first. We do not claim a certification we do not hold, and any specific requirement is scoped before we start.
It books into the calendar or practice software you use. If an integration does not exist, we scope building it before work starts.
English, Arabic and Urdu. Other languages are scoped on request.
Yes. It introduces itself plainly and any caller can ask for a person.
Hear it, then book it.
A short call. We listen first and tell you honestly if an agent will help.