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Service 02

Follow-up in seconds, not days

Every enquiry gets a reply while the lead is still looking at their phone.

The problem

An enquiry answered after an hour is usually an enquiry lost.

New enquiryExample

Do you have any appointments left today?

Yes, 4:15 pm is open. Want me to hold it for you?

Yes please.

Replied in 8 secondsSMS

How a call flows

  1. 1

    A form, message or missed call arrives

  2. 2

    The agent replies within seconds in your tone

  3. 3

    It answers the first questions and offers a slot

  4. 4

    It keeps the thread going until a person is needed

Works with

  • WhatsApp
  • SMS
  • Email
  • Web forms
  • Instagram
  • Your CRM
  • Not on the list? If the tool has an API, we can usually connect it.

How we start

We start with one job. We agree the scope together on a call before any work begins.

Questions

No. Follow-up only goes to people who contacted you.

Yes. Start in approve-first mode and relax it when you trust it.

The thread is handed to a person immediately.

Pairs with booking so the reply ends in a calendar slot.

Next: Booking

Hear it, then book it.

A short call. We listen first and tell you honestly if an agent will help.